Terms & Conditions

We will not accept any return of goods if they have been used in any way since receipt by you. If goods are accepted for return, we will offer you the choice of replacement or refund. Any refund will only be made by the same method as payment was originally received.

No returns will be accepted if you change your mind because the product isn’t what you expected. We recommend that you request a cutting of the fabric to be certain of your decision.

Any return or refund must be discussed within 14 days of purchase arriving to client.

Any costs associated with an approved exchange for any reason other than the product being faulty will be at the buyers expense and subject to a 30% restocking fee. 

Availability

Sometimes products are out of stock or are discontinued by fabric supplier without notice. Should goods, for any reason, not be supplied to you, you will not be charged for those goods otherwise any monies paid for those goods, will be refunded. The refund will be processed as per the method in which it was received. Compensation will not be offered for any losses incurred as a result of the product not being supplied.

 

International

All orders are able to be shipped internationally.

 Damaged Goods

As soon as goods are delivered to you, we absolve responsibility of them. Should you delay accepting the delivery of said goods, our responsibility ends on the date the carrier attempted to deliver goods to you. Should goods arrive in a damaged condition you must inform us within 24 hours in writing by email. If you do not notify us within this time, we shall have no liability for goods said to be damaged on delivery. If you return goods to us damaged on arrival and they are found to be undamaged these will be returned to you and a fee of 30% of the purchase price of the goods plus the costs of carriage will be charged to

you. Any goods returned to us as damaged and found to be so will either be  replaced by us or the full purchase price refunded to you. Any refund will only be made by the same method as payment was originally received.

Check carefully for faults once products been received. 

Your acceptance

You understand that by using the Website, you are accepting and agreeing to be bound and abide by these Terms of Use and our Privacy Policy, which is also available on the website and which is incorporated herein by reference. Please do not use the website if you do not agree with these Terms of Conditions. You acknowledge and agree that we will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. We reserve the right to change these Terms of Conditions at any time in our sole discretion and without notice. All changes are effective immediately when we post them. Your continued use of the website after we have posted changes to these Terms of Conditions
means that you agree to be bound and abide by the changes, so please check the Terms of Conditions regularly for any changes.

 

Copyright Complaints

If you believe that any content on our site violates your or a third party’s copyright, please notify us by providing the following information to us at our email address at
rukydesigns@gmail.com

If:
1. A description of the copyrighted work that you claim has been infringed
2. A description of where the material that you claim is infringing is located on our site
3. Your address, telephone number and email address
4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law
5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or duly authorized to act on the copyright owner’s behalf.

Warranty Disclaimer

This website and the content, materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. Neither we nor any of our affiliates assume any responsibility for the accuracy of any information

contained on the website, for any interruptions or errors in accessing the website, or for any viruses or other harmful components contained on the website or the server from which our site is made available. Neither we nor any of our affiliates make any warranties or representations regarding the use of the materials in this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Care Label

Please contact us for specified cleaning and care instructions per product should you require further information rukydesigns@gmail.com

Discounts

We do offer 15% on bulk orders

 

Taxes & Duties All prices are quoted to INCLUDE GST.