We can only provide custom made cushion covers without foams/inserts for international customers. Postage costs vary depending on what country you are located at. We use Australian Post office to post out orders with tracking numbers. We will add your email and phone number so you can receive postage details via email or via SMS. It can take up to 2-6 weeks for your order to get delivered.
We first started selling cushion covers internationally via our ETSY shop named after our daughter "Rayyan" in late 2019. We were blown away when our cushion covers started to sell all over the world. Check out our reviews :)
Q. How do I know if these covers go together?
It can be hard to figure out which cushion covers go well together by looking at them online. Also, it can be tricky to match the colors and texture with the current styling you may have at home. For international customers, we do offer samples (any fabric samples of your choice) at fixed postage cost of $16. Say you want sample of every fabric in Hampton's range, we will post the samples out for you. The samples are free to get for local customers but we would need to charge postage fees for a international customers.
Q. How long does it take for my order to get dispatched.
For scatter cushion covers it can take 1 week for your order to be sewn and posted out. For custom made cushion covers it can take up to 4-6 weeks to be sewn and posted out.
Q. Returns and Refunds
We can answer any questions via email before you make your purchase. Any changes after you place your order can be arranged as long as your order hasn't been posted out. It can cost you heaps to return the goods, so we want to make sure you are happy with your purchase. In an event of damaged goods while in transport or faults we do offer refunds.
We do charge fixed price postage for any number of cushion covers that you may purchase. Postage prices can be paid via PayPal to email@example.com
It can take up to 2-4 weeks to get your package delivered
It can take up to 1-4 weeks for your order to get delivered
If your country isn't listed, contact us at firstname.lastname@example.org to get a postage price.